We are large enough to provide a comprehensive range of engineering and field services, and small enough to insure that clients receive the personal attention and responsiveness for which RHA&A is known.

RHA&A completed a Peer Review Program conducted by the American Consulting Engineering Council. Our Quality Assurance Program includes the following objectives:

• To meet or exceed our clients' expectations of the services and products for which they have contracted;
• To always do work right the first time in order to eliminate unnecessary costs of correcting and redoing work;
• To reduce costs by providing procedures, methods and documentation for the consistent and effective project management;
• To develop services that are tailored to our clients' needs;
• To maintain a work environment that is conducive to high-tech processing methods and maximum employee productivity.

Our Quality Assurance Program requires up-front planning and communication of each project's team responsibilities, schedule, budget, applicable standards and requirements, special conditions and quality review process.

Robert H. Anderson & Associates, Inc. has a comprehensive computer networking system for shared-file access for administrative and engineering functions. This network supports 30 workstations. Our communications server allows remote access to our network by all field personnel, and provides Internet access and file transfers to various agencies and clients. RHA&A's CADD network enables us to provide consistently accurate, high quality work products. Plans are prepared using the Bentley Systems CADD software MicroStation J and MicroStation V8.

RHA&A maintains a full range of peripherals, including CD writers, plotters, laser jet printers and modems with access to thermal, dye sublimation and wax transfer printers, electrostatic monochrome and color plotters capable of modem transfer to plotting services.

Utilization of engineering software is an integral part of the design and analysis performed by RHA&A and include:

Storm Water Management and Flood Plain Analysis

TR 20	Flowmaster
TR 55	Illinois State Water Survey's ILUDRAIN
HEC 2s	StormCAD
HEC-RAS	Applied Microcomputer Systems' HydroCAD
XP-SWMM

Water Pumping Facilities - Storage and Distribution Systems

WATERCAD

Sewage Collection Facilities

SWMM (CaiCE Visual Swim 2000 SE)

Traffic Engineering

Synchro	HCS-2000
Petra	HAS (Accident Analysis)
Auto Turn

Structural Engineering

RISA-2D	L-Pile
PCA Column	Mathcad
PCA Beam

RHA&A is an active participant in the community and the industry. Below is a list of affiliations and memberships that RHA&A maintains as part of doing business.

• American Council of Engineering Companies (ACEC)

• American Public Works Association (APWA)

• American Society of Civil Engineers (ASCE)

• American Water Works Association (AWWA)

• Consulting Engineers of Illinois (CECI)

• Greater St. Charles Area Chamber of Commerce

• Illinois Association of Wastwater Agencies

• National Society of Professional Engineers (NSPE)

• Structural Engineers Association of Illinois

• Water Environment Federation (WEF)